HOW DO I CARE FOR MY ITEM?

CAREFUL HANDLING AND STORING IS RECOMMENDED TO PROLONG THE LIFE OF YOUR ITEM SO IT DOES NOT CHIP OR CRACK. KEEP PRECIOUS HANDMADE ITEMS OUT OF THE REACH OF CHILDREN. PLEASE REFER TO EACH PRODUCT PAGE FOR ADDITIONAL INFORMATION.


‍HOW ARE YOUR PIECES MADE?

ALL ITEMS ARE MADE USING A MIXTURE OF TRADITIONAL AND INNOVATIVE CERAMIC TECHNIQUES. SLAB BUILDING IS AT THE CORE OF THIS AND IS A TIMELY PROCESS. ALL WORK IS SLOW MADE IN SMALL BATCHES FROM STONEWARE CLAY BODIES AND FIRED TO 1200C IN AN OXIDISING ELECTRIC KILN.


‍DO YOU ACCEPT COMMISSIONS FOR CUSTOM WORK?

COMMISSIONS ARE UNAVAILABLE. HOWEVER, KEEP AN EYE OUT FOR SECONDS AND SAMPLES FOR SALE THROUGHOUT THE YEAR.


I'M A STORE - CAN I STOCK YOUR WORK?

IF YOU ARE A BUSINESS LOOKING TO COLLABORATE OR BECOME A STOCKIST, PLEASE GET IN TOUCH HERE TO DISCUSS WHOLESALE ORDERS.


‍ARE YOUR PRODUCTS DISHWASHER SAFE?

YES, ALL ITEMS ARE DISHWASHER SAFE. THOUGH HANDWASHING IS RECOMMENDED TO PROLONG THE LIFE OF YOUR ITEM.


IS YOUR PACKAGING RECYCLABLE?

YES, ALL PACKAGING USED IS BOTH RECYCLABLE AND BIODEGRADABLE. PLEASE ALWAYS REUSE OR RECYCLE AFTER OPENING.


‍THE ITEM I WANT TO BUY IS OUT OF STOCK, WILL IT BECOME AVAILABLE AGAIN?

PLEASE FOLLOW @SAMUELJAMESCERAMICS ON INSTAGRAM TO KEEP UP TO DATE AS TO WHEN NEW STOCK IS ADDED ONLINE.




FOR ALL OTHER ENQUIRIES, PLEASE DO NOT HESITATE TO GET IN TOUCH.